作者:admin 更新时间:2025-01-07 23:15:39
一、数据分析
1、 Data analysis
1、分析昨天的消售情况,主要是哪款SKU;
1. Analyze yesterday's sales situation and identify the main SKU;
2、对主推款进行分析;
2. Analyze the main promoted products;
3、分析竞争对手的商品卡访问者,消售情况:
3. Analyze competitors' product card visitors and sales situation:
4、查看今天受欢迎的商品,或者消量很好的商品;
4. View today's popular products or products with high demand;
5、对达人带货数据进行分析,并与新达人台作;
5. Analyze influencer sales data and collaborate with the new influencer platform;
6、维护与达人之间的关系,提高他们对品牌的认识;
6. Maintain relationships with influencers and increase their awareness of the brand;
7、对视频资料进行分析,根据不同的情况做出相应的调整。
7. Analyze video materials and make corresponding adjustments based on different situations.
二、推广
2、 Promotion
1、分析随心推,看看你的核心数据运行情况如何;
1. Analyze and push as you please to see how your core data is running;
2、对千川计划进行分析,商品卡的数据如何;
2. How to analyze the data of product cards for the Qianchuan Plan;
3、对品牌的宣传分析。
3. Analysis of brand promotion.
三、报活动
3、 Report activity
1、关注平台上的各种活动,并在规定的时间内完成注册,
1. Pay attention to various activities on the platform and complete registration within the specified time,
2、对活动设置进行检查;
2. Check the activity settings;
3、对活动进行复盘。
3. Review the activity.
四、页面管理
4、 Page management
1、店铺页面有没有错误的地方,比如主页、主图等;
1. Are there any errors on the store page, such as the homepage, main image, etc;
2、详情商品价格是否与真实的价格相符:
2. Does the price of the product match the actual price
3、查看党品是否处于活动状态;
3. Check if the party product is in an active state;
4、检查是否使用了错误的营销工具;
4. Check if the wrong marketing tools have been used;
5、查看计划好的产品页是否已经做好。
5. Check if the planned product page has been completed.
五、库存管理
5、 Inventory management
1、检查热门产品的存货,缺货时要提前下订单;
1. Check the inventory of popular products and place orders in advance when they are out of stock;
2、下订单的货物要及时跟踪,
2. The goods ordered should be tracked in a timely manner,
3、有没有做好出货入库的记录
3. Have you kept proper records of shipment and storage
六、售前售后
6、 Pre sales and after-sales service
1、将客服状态设置为在线;
1. Set the customer service status to online;
2、汇总客服日常事务,是否需要帮助;
2. Summarize daily customer service affairs and determine if assistance is needed;
3、安排客服的在线时间;
3. Arrange customer service online time;
4、查看订单的发货状况;
4. Check the shipping status of the order;
5、处理申诉和维权的订单;
5. Handling appeals and safeguarding orders;
6、查看SKU的评价,做好评价维护;
6. View SKU reviews and maintain them effectively;
7、查看店铺评分,统计店铺的各项数据;
7. View store ratings and collect various data of the store;
8、看下客服的聊天记录。
8. Check the chat records of customer service.
努力提升客户服务质量,对客股的数据、回复率等进行分析。
Strive to improve customer service quality by analyzing customer stock data, response rates, etc.
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